Maryam ko Batayn

<p>Maryam Ko Batayn (1000) is an integrated citizen facilitation, relief, and grievance redressal initiative of the Government of Punjab, launched under the leadership of Chief Minister Maryam Nawaz Sharif. The program provides fast, transparent, and free of cost access to public welfare services through a secure and technology driven digital platform.</p><p>The system connects citizens directly with district administrations and relevant government departments, ensuring timely assistance, accountability, and dignified service delivery. Through a centralized complaint and relief management mechanism, the initiative strengthens responsive governance and improves access to essential support services across Punjab.</p><h3>Key Features and Components</h3><ul><li>Centralized complaint and relief management system</li><li>Free helpline access through short code 1000</li><li>24 hours support for emergency and welfare related services</li><li>Omni channel access via mobile application, web portal, and phone call</li><li>Real time complaint registration and tracking</li><li>Automated task assignment to concerned officers</li><li>Secure CNIC based verification through official government databases</li><li>Photo and video based proof of service delivery</li><li>Transparent service timelines with turnaround time monitoring</li><li>Direct coordination with district administrations and relevant departments</li><li>Province wide coverage across Punjab</li></ul><h3>Services Available</h3><ul><li>Ration support</li><li>Medical emergencies (medicines, hospital facilitation, dialysis, cancer, cardiology, etc.)</li><li>Financial assistance (subject to eligibility criteria)</li><li>Assistive devices for persons with disabilities (wheelchairs, hearing aids, etc.)</li><li>Essential items (warm clothing, blankets, and other necessities)</li><li>Marriage grants (through Bait-ul-Maal)</li></ul>